Savvy is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
1. Use of Customer Information
Savvy will not retain any financial details you provide.
We will, however, use other non-financial information you provide, to personalise our service to you. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Savvy products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone (including SMS) or fax for these purposes.
Your data may be used for the following purposes: administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.
We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
We like to hear your feedback to help us improve our service. We may contact you by post, e-mail, telephone or fax to ask your opinions.
You can opt-out of receiving e-mails at any time by simply clicking on the ‘unsubscribe’ link on your last email.
2. Site tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to Savvy Loyalty. This software does not enable us to capture any personally identifying information.
3. Security to protect your information and data retention
In the circumstances set out in this policy where Savvy passes your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by Savvy. This does not apply where we are required by law to pass your information to a third party.
We will retain your information for a reasonable period or as long as the law requires.
4. Use of pixels
In order to understand how our customers interact with the emails and the content that we send, we may use pixels in the email in order to understand who has opened the message. In order to provide our content in the most interesting way, we may also use pixels to learn whether you can receive emails in text or html form.
5. Disclosure to third parties
From time to time, we make certain third party offers available through our site. If you choose to accept such an offer, we will disclose your contact and billing information to the third party who made the offer available to you.
For your convenience and information the Savvy website provides links to other websites. Savvy would like to make you aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information contained in these sites.
6. Your consent